Privacy policy

Privacy Policy

TOOLERPRO (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

We collect the following types of information:

• Personal Information: Your name, email address, shipping and billing address, phone number, and payment details when you place an order or register on our site.

• Account Information: Login credentials, account preferences, and purchase history.

• Usage Data: IP address, browser type, device information, referring URLs, and pages visited, collected automatically through cookies and analytics tools.

• Communication Data: Records of inquiries, customer service interactions, and marketing preferences.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Improve website functionality and user experience

• Communicate promotions, offers, and updates (with your consent)

• Prevent fraud and comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted partners solely for:

• Payment processing

• Shipping and delivery services

• Website analytics and marketing platforms

• Legal or regulatory authorities when required by law

All third-party providers are contractually obligated to protect your data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Remember your preferences

• Enhance website performance

• Analyze traffic and usage patterns

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Withdraw consent for marketing communications

• Request a copy of the data we hold about you

• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at business@toolerpro.com.

7. Security Measures

We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. International Data Transfers

If you are accessing our website from outside our operating country, please be aware that your data may be transferred to, stored, and processed in that country, where data protection laws may differ.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact:

Email: business@toolerpro.com
Mailing Address:
FanXi Limited
FLAT 2401-16 WING SHING IND
BLDG 26 NG FONG ST SAN PO
KONG
HONG KONG